All orders - placed on our website - are shipped with the incoterms DAP (Delivered At Place) from Stockholm, Sweden. Therefore, you - as the buyer - are responsible for paying the additional taxes, duties and/or fees (including customs clearance) charged by the destination country.
Customs fees are are not included in your order total as Tobii has no control over these charges.
- The need of customs clearance may cause delays in the delivery time.
- Our shipping provider will contact you (via phone) if there is a need for clearance.
- All physical and technical information for the product is available at our product page.
- Contact the ship-to country’s customs office for more information and a breakdown of your fees.