All orders - placed on our website - are shipped with the incoterms DAP (Delivered At Place) from Stockholm, Sweden. Therefore, you - as the buyer - are responsible for paying the additional taxes, duties and/or fees (including customs clearance) charged by the destination country. Unfortunately, Tobii has no control over these charges and they are not included in the order total.
- The need of customs clearance may cause delays in the delivery.
- All physical and technical information is available at our website.
- Contact the ship-to country’s customs office for more information and a breakdown of your fees.