Can I redirect my order to a different address after it has been shipped?

Please contact customer service - via chat or by submitting a request - as soon as possible as they may be able to change the delivery address of your order within 6 hours of your purchase. They can try to re-direct it (within the same country) by contacting UPS.

Unfortunately, once your order has left our warehouse it must go to the address that you have provided at the time of purchase. The courier will attempt a delivery at three occasions, if you haven't been able to receive it or pick it up, eventually the order will be shipped back to our warehouse and we will give you a full refund.