You can check the status of your order if you registered before or during your purchase at our website.
Log in to your dashboard and go to your Order History to see your list of orders with dates, prices and the order status with additional details and order confirmation/receipt (pdf attachment).
- Pending Payment: the transaction is in progress.
- Awaiting Shipment: transaction accepted, order confirmation sent, the order is waiting to be shipped.
- Completed: the order was shipped, delivery note with tracking number sent.
- Cancelled: the order was cancelled.
- On Hold: error in the system, the order was put on hold to investigate.