The latest version Alienware Command Center that was recently published, 184.108.40.206, unfortunately has a negative impact on our lighting features on some Alienware Devices.
Devices with the known problem:
- Alienware 15 R3
- Alienware 17 R4
Due to this the following functions are currently not working as expected.
- Light up keyboard
- Turn off lights
Other features like Wake on gaze that has lighting features included still works but the lighting might behave differently.
Together with Alienware we are working on a solution to this!