A while back we received some reports that the metal plate gradually lost its attachment to the Flex Mount. We want to thank everyone that submitted a report as it helped us identify a quality issue that is now being addressed and fixed.
It is super important that the quality of our products live up to your expectations so thank you all for helping out. 💚 So, if your metal plate has come loose, please contact support and we will help you.
We have also received reports concerning the velcro stickers where it gradually loses grip from certain types of screens. We need to learn more about why this happens with only some screens.
So if the velcro stickers have come loose from your screen, please fill out this form.