All orders - placed on our website - are shipped with the incoterms DAP (Delivered At Place) from Stockholm, Sweden. Tobii is covering shipping and customs fees for deliveries within the European Union and the United Kingdom only.
For any locations outside the European Union and the United Kingdom, buyers are responsible for paying additional taxes, duties, and/or fees (including customs clearance) charged by the destination country.
Customs fees are not included in your order total as Tobii has no control over these charges.
PLEASE NOTE
- The need for customs clearance may cause delays in the delivery time.
- Our shipping provider(s) will contact you (via email and/or phone) if there is a need for clearance.
- All physical and technical information for the product is available on our product page.
- Contact the ship-to country’s customs office for more information and a breakdown of your fees.
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