Orders & Returns

Orders

• Current delivery times
• Need mounts?
• Checking your order status
• Terms of sales
• Can I exchange my game key for another game?
• Why is my coupon code invalid?

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Shipping

• Where do we ship?
• Can I redirect my order to a different address after it has been shipped?
• Do you ship to PO Boxes and APO/FPO/DPO addresses?
• Shipping providers
• Delivery time
• How can I get special documentation needed for my customs fees?

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Payment

• Currencies available in our web store
• Zip code error
• Do you have a student discount?
• Does my billing address need to match my credit card address?
• Can I have a receipt for my order?
• European VAT charge

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Return

• Money back guarantee
• Product return