Is your Tobii Eye Tracker 5 not booting up with your PC or disconnecting?

If Tobii Eye Tracker 5 does not start with the computer or disconnects shortly after Windows boots, this is usually related to:

• USB power limitations
• Windows startup behavior
• The Tobii Service starting too early during boot

These scenarios are covered in the main troubleshooting guide:

Tobii Eye Tracker 5 not connecting

That article includes step-by-step guidance for:

• USB power and hub setup
• Windows startup settings (fast startup)
• Restarting and configuring the Tobii Service, including delayed start
• Driver and Device Manager checks
• Restart and reconnect scenarios

Use that guide to troubleshoot startup, connection, and disconnection issues in one place.