Questions and answers about Tobii Aware

What is Tobii Aware?

Tobii Aware is a set of smart features that enable users to increase their privacy, security, productivity, and wellbeing. Our software is developed to detect real-time user presence and attention to understand human intent and anticipate the user’s needs. It can be integrated into a wide range of personal computing products by making use of the built-in RGB webcam. It is an important part of Tobii’s mission to improve the world with technology that understands human attention and intent.

Is Tobii Aware hardware or software?

Tobii Aware is a software package that relies on data signals generated by firmware and hardware components, such as sensors and cameras (such as RGB webcams). It is delivered and runs through the Tobii Experience App, which allows you to access features and configure available settings.

How do I get Tobii Aware?

First, you need a device that supports Tobii Aware. It is delivered and runs through the Tobii Experience App, which allows you to access features and configure available settings. Tobii Experience consists of a driver the Tobii Experience App. Both are needed and come pre-installed with your device. Updates are done via Windows Update for the driver and from Microsoft Store for the Experience app.

At first use, you must accept an end-user license agreement (EULA) before being granted access to the Tobii Experience app.

Can I change the default settings for individual features?

You can control and change settings for the individual features for Tobii Aware through the Tobii Experience app. Available features and settings may vary on each supported device.

Can I run Tobii Aware on Chrome OS or macOS?

Support for Tobii Aware is currently provided for Windows 10 & Windows 11. Support for Chrome OS and macOS is not yet available.

Is Tobii Aware always on? How do I switch it on and off? And how do I uninstall it?

Features of Tobii Aware are turned off by default until you have accepted the End User License Agreement. You can then disable features in the Tobii Experience app or disable the app through the tray icon. To uninstall Tobii Aware, do it through Windows.

Does Tobii Aware store images or send my data over the internet?

No. Camera images are not stored locally nor are they transmitted over internet. However, for Tobii Continuous ID, face descriptors that include feature points — no images — are stored locally.

What is Continuous ID for the Privacy screen feature in Tobii Aware, and how is it used?

Continuous ID is a feature used to increase user privacy when enabled together with the Privacy screen blurring feature. If you enable the Require Continuous ID checkbox in the Privacy screen settings you will be led to enroll your unique face descriptors and landmarks, that use facial feature points (not images). From then on, the screen will unblur only when you are recognized. If someone else tries to access your computer while the Privacy screen with Continuous ID is enabled, windows will instantly lock.
You can also improve the accuracy of the recognition after initial enrollment to help for users who have glasses or masks some of the time. Enroll first without, then improve with, and both will work well.

Does Tobii Aware capture video?

No, Tobii Aware does not capture video.

What factors affect the performance of Tobii Aware?

Performance can depend on ambient lighting conditions, the presence of bright light from the back or side, noisy sensor or camera images, Illumination / LED intensity, lens, and system and CPU loads.

Does it matter if the camera is placed on the top or bottom of the screen?

Yes. Currently, Tobii Aware algorithms are trained for sensor placements at the top of the screen.